In our first Sector Spotlight on the Retail industry we hear from Andy Tennant, who is the Store Manager at Tesco in Kirkwall.
Andy went to a University in Glasgow where he studied Marketing. He then joined Safeway Supermarket as a Department Manager in 1997, before moving to Tesco in 2001 where he worked his way up to his current position as Store Manager.
Can you describe a typical day in your role as Store Manager?
On a typical day, I would arrive at the store about 7.45am and spend the first hour inspecting the shop, understanding the handover from our nightshift and agreeing what that days priorities are. I then catch up on emails and comms and have a department manager catch up at 10am to discuss that days plans by department and review our store KPI’s (key performance indicators). I would then have various meetings with relevant managers, colleagues; review budgets and forecasts, catch up with other stores in the north Scotland, complete audits and safe and legal checks before another handover with my managers at 5pm to finalise plans for the rest of the evening.
How did you end up in this role?
University in Glasgow studying Marketing 1994
Department Manager Safeway / Morrisons 1997
Department Manager Tesco 2001
Lead Manager Tesco 2006
Store Manager Tesco 2009
What is the best thing about your job?
Working alongside brilliant people helping them grow and develop their skills as they serve our communities. I also get to travel to all four corners of Scotland with this role.
What is the worst thing about your job?
Nothing comes to mind – some people would say working weekends but I enjoy this.
What skills do you need to undertake your role?
The skills needed include:
What qualifications do you have?
I have three Highers in English, Geography and Chemistry. I also have an HND in Communication Studies and an HND in Marketing.
Would you recommend this job to young people, if so why?
Tesco are a forward thinking, fast paced, people focused company and if you have the maturity, drive and initiative you can quickly progress and develop with the company.
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