In our next case study for the Third Sector, we hear from Debbie Ralph who is a Children and Young People Support Worker with Women’s Aid Orkney. Debbie began her career as a Telephonist before going into nursing and care work. She then worked as a self-employed Aromatherapist and Reflexologist. Following a move to Orkney, she worked for various third sector organisations before moving into her current role.
Can you describe a typical day in your role as Children and Young People Support Worker?
On a typical day I go through my emails and other correspondence such as phone calls. I also Liaise with Social Work, Police and other agencies. Along with planning and arranging group activities, I also do one to one sessions with children and young people. I have to update case notes, care plans and other paperwork.
How did you end up in this role?
Before moving to Orkney, I began my career as a Telephonist at a telephone exchange before going into nursing and care work. I then went self-employed as an Aromatherapist and Reflexologist. When I moved to Orkney, I worked for Relationship Scotland as a Family Mediator and a Family Group Conference Facilitator and then went to work for Tesco before becoming a Support Worker for Enable before my current role as a Children and Young People Support Worker.
What is the best thing about your job?
Working with a great supportive team and manager. Flexibility and creativity of my role and the amazing and inspiring children and young people I support.
What is the worst thing about your job?
The endless case notes.
Witnessing the trauma and harmful, painful effects of domestic abuse on women and children.
What skills do you need to undertake your role?
The skills I need to undertake my role include:
What qualifications do you have?
SVQ 3 Youth Care
SVQ 2 Care Work
Lots of others as I am always studying.
Would you recommend this job to young people, if so why?
Yes, I would recommend my job to young people. It has its ups and downs like any work, but it is a privilege to work with children and young people who are having tough times.
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