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Sector Spotlight: Debbie Ralph, Children and Young People Support Worker

23/7/2021

 
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​In our next case study for the Third Sector, we hear from Debbie Ralph who is a Children and Young People Support Worker with Women’s Aid Orkney. Debbie began her career as a Telephonist before going into nursing and care work.  She then worked as a self-employed Aromatherapist and Reflexologist.  Following a move to Orkney, she worked for various third sector organisations before moving into her current role.

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Can you describe a typical day in your role as Children and Young People Support Worker?
 
On a typical day I go through my emails and other correspondence such as phone calls.  I also Liaise with Social Work, Police and other agencies.  Along with planning and arranging group activities, I also do one to one sessions with children and young people.  I have to update case notes, care plans and other paperwork.
 
How did you end up in this role?
Before moving to Orkney, I began my career as a Telephonist at a telephone exchange before going into nursing and care work.  I then went self-employed as an Aromatherapist and Reflexologist.  When I moved to Orkney, I worked for Relationship Scotland as a Family Mediator and a Family Group Conference Facilitator and then went to work for Tesco before becoming a Support Worker for Enable before my current role as a Children and Young People Support Worker.
 
What is the best thing about your job?
 
Working with a great supportive team and manager.  Flexibility and creativity of my role and the amazing and inspiring children and young people I support.
 
What is the worst thing about your job?
 
The endless case notes.
 
Witnessing the trauma and harmful, painful effects of domestic abuse on women and children.
 
What skills do you need to undertake your role?
 
The skills I need to undertake my role include:
 
  • Excellent communication skills.
  • Team working.
  • Empathy.
  • Partnership working.
  • Knowledge of child development and child protection.
  • Ability to respond to a crisis and work in trauma informed manner.
  • Keeping up to date case files and plans.
 
What qualifications do you have?
 
Aromatherapy Diploma
Reflexology Diploma
SVQ 3 Youth Care
SVQ 2 Care Work
Family Mediation
 
Lots of others as I am always studying.
 
Would you recommend this job to young people, if so why?
 
Yes, I would recommend my job to young people.  It has its ups and downs like any work, but it is a privilege to work with children and young people who are having tough times.
 
Visit Women’s Aid Orkney on:
 
Website:  https://womensaidorkney.org.uk/      
Facebook:  https://www.facebook.com/womensaidorkney     
Twitter:  https://twitter.com/WAOrkney  
Instagram:  https://www.instagram.com/womensaidorkney/   


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  • Home
  • Young People
    • Careers in... >
      • Aquaculture
      • Construction
      • Early Years & Childcare
      • Energy
      • Food & Drink Production
      • Health & Social Care
      • Land-based
      • Retail
      • Tourism & Hospitality
    • My Options >
      • Apprenticeships
      • College
      • University
      • Employment
      • Planning for the Future >
        • Making Decisions
        • Your Options
        • Finding and Getting a Job
      • Your Next Steps
    • Get Hired >
      • The CV
      • The Job Application
      • The Job Interview
    • Stand out from the crowd >
      • 10 Ways to get Experience
      • Make the Most of Your Work Experience
      • Get Creative
    • Work Placements
    • Employment Rights
  • Employers
    • Get Involved
    • Activity Planner
    • Employer Testimonials
    • Ways to Engage
    • Apprenticeships
    • Hire a young person
    • Young Person's Guarantee
    • Funding and Support
  • Education
    • Marketplace for Education
  • Parents
    • Discovering their career options
    • Choosing their next steps
    • Getting their first job
    • Unlocking their potential
  • Latest News
    • #NoWrongPath
    • Orkney Careers Fair 2024
  • Work Placements